About Ezy CPAP

We sell quality CPAP products direct to the public at wholesale prices. By selling direct online, we cut out the middle man and keep our overheads low, which means we can offer you seriously low prices.

We stock a full range of machines, masks and accessories from all the leading manufacturers, including ResMed, Fisher & Paykel and Philips Respironics. All products are backed by a full manufacturer’s warranty.

Our experienced staff are here to help. Collectively we have more than 8 years experience helping people with their CPAP therapy. If you have questions, please feel free to contact us at info@ezycpap.com.au or call 1300 723 003.

Please note that you must provide a prescription or letter from a physician to purchase a CPAP machine. Also, a face-to-face consultation is required before we can supply some CPAP machines. If you live in the Melbourne metropolitan area, we offer a mobile service.

Shipping

We have two shipping options for you to choose from:

Regular Australia Post parcel delivery 

• FREE for orders over $100
• $4.95 for orders under $100
• Between 1 and 5 working day delivery time depending on proximity to Melbourne. See Australia Post for more information on delivery times.

Express Australia Post parcel delivery 

• $10.90 flat rate for all packages
• Next business day delivery within Australia Post’s Express Post Network. Delivery outside this network will receive the fastest possible delivery.

Orders placed prior to 4pm are dispatched on the next working day.

Returns

If anything you order from us is faulty or is not as described, we will gladly replace or exchange the item or provide you with a refund. You must email us within 7 days of receiving the goods. Please include you name and address, invoice number, details of the item you wish to return and why you are returning it. We will issue you with a return authorisation number and options for returning the goods to us.

If you need to return goods under warranty, you must email us first. Please include you name and address, invoice number, details of the item you wish to return and what is wrong with it. We will issue you with a return authorisation number and options for returning the goods to us.

Please take care when ordering, as we do not exchange or provide a refund if you simply change you mind or order incorrectly.